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Frequently asked questions | nationalPC

General Questions

We have been in this e-commerce business since 2013 and are one of the most popular websites in India for online mini PCs, networking, NAS, and other high-end computer parts. We provide the lowest price of any other e-commerce website in India. We ensure full satisfaction for our customers.
Our website is 100% safe and secure in terms of customer data and personal information. Also, our website is https, which indicates that our website is secure from any online threads and is safe to do any kind of online transaction.
All the products that we sell on our website are in new condition, as we do not deal in used products or any kind of duplication, as we only sell the products for which we are authorized and have a tie-up with those companies. Many companies, like ASUS, MSI, AMD, and many more, have listed our siteโ€™s name on their websites as their official partner.
We do not have any hidden charges; all the amounts will be shown to you at the time of confirming the order, which is crystal clear for any buyer. We do charge extra for air shipping; the same will be shown to you while you place your order.
We have credit and debit card options, Wallet, Net Banking, credit and debit card EMI*, and UPI options available with us.
If the product is available in our current stock, then it takes 48โ€“72 working hours to ship the product; dispatch may get delayed during offer periods or during vacations.
We update every status of your order in your order history as well as in your mail, from where you can track every status of your order. Once the product is shipped, we will update the tracking details also.
We accept return requests only if the product delivered by us is damaged, wrongly sent, in dead condition, or defective. Buyers will have 3 days and 7 days (7 days is applicable on the purchase of a complete PC set) after delivery to inform us in case of any dispute in the order to claim a return. If the ordered product is available with us, only replacements are applicable; no refunds will be provided. If the seal of the product is opened and the product is not faulty, then a return will not be applicable. Refunds will not be considered for received orders; consumers can only modify their orders once. Orders, once placed, cannot be refunded.
Yes, we provide a proper GST invoice against all the products that we sell; we do not sell products without a GST invoice. If you need your company's GST number on the invoice, then kindly mention the same in the comment box, which you can find while ordering. You will also need to provide the 3 pages of your company's GST certificate for the GST invoice.

Frequently asked questions | nationalPC

Frequently asked questions | nationalPC

Frequently asked questions | nationalPC

Frequently asked questions | nationalPC